Frequently Asked Questions
Everything you need to know about our botanical beauty collection.
Are Red Flower products organic and cruelty-free?
Yes, all our products are 100% cruelty-free and formulated with sustainably sourced organic botanicals. We never test on animals or use parabens in our formulations.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. Express shipping options are available at checkout for 1-2 day delivery.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it for a full refund or exchange, provided at least 50% of the product remains.
Do you ship internationally?
Currently, we ship to the United States, Canada, and the United Kingdom. We are working on expanding our floral reach to more countries soon.
How can I track my package?
Once your order ships, you will receive an email containing a tracking number and a link to the carrier's website to monitor your delivery status in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.